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MEETUP: ROI of CUSTOMER EXPERIENCE (CX)

One of the biggest challenges customer experience managers face today is convincing the executive teams that investments in CX activities will create a return. With our guest Olga Guseva, we will discuss how you can prove the value of your CX efforts connected with your NPS score through a practical example. We will show different CX metrics and how to build a system that will work for you business and help you prove ROI in CX.

Free

AGILITY IN HR (ICP AHR CERTIFICATION)

Ljubljana

Get the knowledge and skills on how to transform companies into agile ones! Explore practical tools, templates and methods you can apply directly to your own projects. Start your agile journey right after the training with the international ICP AHR certificate!

€945