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MEETUP: ROI of CUSTOMER EXPERIENCE (CX)

One of the biggest challenges customer experience managers face today is convincing the executive teams that investments in CX activities will create a return. With our guest Olga Guseva, we will discuss how you can prove the value of your CX efforts connected with your NPS score through a practical example. We will show different CX metrics and how to build a system that will work for you business and help you prove ROI in CX.

Free

AGILITY IN HR (ICP AHR CERTIFICATION)

Ljubljana

Get the knowledge and skills on how to transform companies into agile ones! Explore practical tools, templates and methods you can apply directly to your own projects. Start your agile journey right after the training with the international ICP AHR certificate!

€945

Meetup: HR Role in Transforming Organizations

online

Learn, how you can contribute to the transformation of your company into a more agile organization! Get acquainted with new ways of working that are rapidly replacing old models concerning people, strategy, and processes! Agile mindsets, methods, and tools are needed to successfully transform the way businesses and people operate. Understand how can you respond to the changing needs of employees and customers, deliver value faster, and start co-building a culture of innovation and continuous improvement.

Free